Return & Refund policy 

At Aco Fans, we are committed to providing high-quality products and ensuring customer satisfaction. This Refund & Return Policy outlines the conditions for returns, replacements, and refunds.

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You may request a return or replacement under the following conditions:

* Product received is damaged during transit

* Product is defective or not working properly

* Wrong product has been delivered

All return requests must be raised within 3–7 days of delivery.

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To be eligible for a return:

* The product must be unused and in original condition

* The product must be returned with original packaging, accessories, and invoice

* The product should not be installed or used

Aco Fans reserves the right to reject returns that do not meet the above conditions.

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Returns or refunds will not be accepted in the following situations:

* Damage caused due to improper installation

* Damage due to misuse or negligence

* Normal wear and tear

* Electrical damage due to voltage fluctuations

* Minor color or design variation

* Change of mind after delivery

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* Eligible products will be replaced at no additional cost

* Replacement is subject to product availability

* If replacement is not available, a refund will be processed

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Refunds will be processed in the following cases:

* Order cancelled before dispatch

* Product not delivered

* Approved return after inspection

* Refunds will be processed within 5–10 working days after approval

* The amount will be credited to the original payment method

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* Orders can be cancelled only before dispatch

* Once the order is shipped, cancellation may not be possible

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To initiate a return or replacement:

1. Contact us at [your email / phone number]

2. Provide your Order ID and issue details

3. Share images or videos as proof (if applicable)

4. Our team will verify and arrange pickup or further assistance

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* If the return is due to our error (damaged/defective/wrong product), return shipping will be free

* In other cases, return shipping charges may apply

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For any return or refund-related queries: