Terms of service 

Introduction

Welcome to Aco Fans. By accessing or using this website, you agree to be bound by these Terms & Conditions.

Business Information

Brand Name: Aco Fans

Business Type: E-commerce (Sale of Fans & Air Products)

Location: Mumbai, Maharashtra, India

Products

We sell fans including ceiling, cabin, tower, and related products.

Product descriptions are as accurate as possible but may have minor variations.

Pricing

All prices are in INR (₹).

Prices include/exclude GST (clearly specify on your site).

Aco Fans reserves the right to change prices without prior notice.

Payments

Payments are processed via secure payment gateway provided by Razorpay.

We do not store your card or banking details.

In case of payment failure, the amount will be refunded as per bank timelines.

Order Processing

Orders are confirmed only after successful payment.

We reserve the right to cancel orders due to:

Product unavailability

Pricing errors

Fraud suspicion

Shipping Policy

Orders are shipped through logistics partners - Shiprocket .

Delivery timelines are estimates and may vary.

Tracking details will be shared once order is dispatched.

Return & Refund Policy

Returns/replacements allowed within [X days] of delivery.

Product must be unused and in original packaging.

Refunds are processed after inspection and approval.

Refund timeline: 5–10 working days (important to mention)

Cancellation Policy

Orders can be cancelled before dispatch.

Once shipped, cancellation may not be possible.

Warranty

Products come with manufacturer warranty of [X period].

Warranty excludes:

Physical damage

Improper installation

Unauthorized repairs

User Responsibilities

You agree not to:

Use the website for illegal activities

Provide false information

Attempt to harm website security

Limitation of Liability

Aco Fans shall not be liable for:

Delays caused by logistics partners

Indirect damages or losses

Privacy

Your personal information is governed by our Privacy Policy.

Governing Law

These terms are governed by the laws of India. Jurisdiction: Mumbai, Maharashtra.

Contact Us

Email: contactacofan@gmail.com

Phone: 8097233719

Address: Aco Fan Works , plot no 133 , Charkop industrial estate , Kandivali (w) ,